Facilities:
Not clean as advertised.
I don't know if they had an off day but my third experience was not like the first time. It was a Friday afternoon and I took my mom thinking we would have a nice time. I walked in and told them I wanted an ombré fill in, eyebrows wax, a pedicure and I was thinking about lashes. I asked about a price for lashes, how long the process took, the kind of lashes they offered and no one could answer my question. The guy doing my nails acted so annoyed as he was huffing and puffing and was very rough with my hands. (By the way the electricity cut off 3 times and stayed off for about 2 minutes each time. They said it was Georgia Power's fault.) As my nails were close to being done, I asked again about the lashes again and another lady said she doesn't do lashes and she doesn't know. Then she pointed to the lady that does them (who had a client at the time) and said when she's done she would start on my lashes. I waited for about 10 minutes for her to finish with her client. When the lash lady was finished she went outside to her car, came back in, sat down and never acknowledged me. I went to the front desk to pay and the guy asked, "You don't want lashes?" I said no I have to go and I've been waiting and no one has acknowledged me. He said, "okay." When it was time to pay, they said my nails alone were $48. $48 for a fill in????? If they looked good I would understand but they are definitely not worth the price. He did not know what he was doing. You can still see where my nails grew out and each nail looks different. He did not do a good job at all. I will never go back. Kind of disappointed because it's my birthday weekend and I was expecting more but left with almost paying $100 for bad service and bad nails. Very unprofessional in a nice salon.
I think they are very professional and nice the only issue I had is that my polish was Lumpy and one of my nails was chipped and she didn't do a full overlay so it's leaning to the side.
Typical Pedicure. The girl rushed and did a below average job while polishing.
Highly recommend this salon. I would recommend Cindy and Tony they did a great job on my mani pedi.
Nice layout.
THEY OVER CHARGED ME AND MY NAILS BROKE WITHIN 10 HOURS OF DOING NOTHING BUT GOING OUT TO DINNER!!!! Customer service was HORRIBLE. I got a fill in from a 6 day old full set and a pedicure. I was charged $77!!!! I did nothing special no gel polish, nothing!!!! The woman doing my full set full in kept pushing my hand and talking down to me. The woman who did my pedicure did an AMAZING job. But the woman who did my fill in WENT INTO MY PURSE looking for a form of payment WITHOUT my permission. I got my nails fixed at my regular place (Le Nail Salon at Cambridge Square) and was told my nails were destined to break being how thin they were. I originally went in there because the Nail polish bubbles up and cracked. I called today about it and they told me they don’t do refunds which I see NO WHERE on their site nor their store. If you want perfect nails, go to Le Nail Salon at Cambridge Square. This experience was horrible. I recommend this place to nobody.
Services:
It was just okay.
Hair on the floor and dirty chairs.
The website made it seem like an upscale spa. It's your typical nail salon filled with a chemical smell.
Jade Nail Day Spa is a US Hair Care Studio based in Brookhaven, Georgia. Jade Nail Day Spa is located at 3575 Durden Dr NE #103, Brookhaven, GA 30319, USA.
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